The 12th Annual National Conference 2016

January 24, 2015 by  
Filed under Featured, National Conference, News

Mailing: Community United Effort (CUE Center For Missing Persons)
PO Box 12714  Wilmington, NC 28405

Office (910) 343-1131 24 hour line (910) 232-1687 Fax line (910) 399-6137

Register here to attend our 12th Annual National Conference 2016

CUE Conference 2016 Press Release Here

Join us for our upcoming national conference for missing persons and all who work in the arena from advocating, volunteering, investigation, search and rescue and the identification process of those who are lost. This event is open to all who support the mission of finding a resolution for families who have suffered a missing loved one and are or have been a victim of crime.

Please share this information to anyone in this line of advocacy or missing person work, family of a missing person or homicide victim; see below. To contact by email

◊ Advocacy concerning missing persons, families left behind or homicide victim

◊ Service agencies, non profit organization, law enforcement, search teams/groups, private investigators, coroner or those who work in the identification process

◊ Volunteers who are interested in training and becoming more involved

To learn more about CUE Center for Missing Persons please visit us at our web site or email us

Thank You to our 2016 Sponsors

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THE PASSAGE AWARD In Memory of “Susan Murphy Milano”

This award is given to an individual, who has suffered the loss of a loved one by being a missing person, victim of homicide or one that has survived the cruelties from intimate partner violence. This award recognizes the survivor that has healed and who has risen above to contribute oneself to those who remain in need of guidance, empowerment, support and who continually hold a devotion to the cause.

The loss of Susan has been felt across the nation, she was a true supporter of the missing and the CUE organization. She remains truly missed by all.

BIO: As an expert in the area of intimate partner violence and the prevention of homicide, Susan has created specific tools and procedures which the abused need to safely leave a violent relationship.Her books, “Defending Our Lives”, “Moving Out, Moving On” and Time’s Up, are considered the “bibles” of how to make the move away from abuse and deal with the many confusing situations surrounding violence prevention, stalking, break-up or divorce.Susan witnessed her father, a decorated Chicago Violent crimes Detective, brutally and violently attack her mother repeatedly. The words “if you leave I will kill you,” turned into reality the night Susan walked into her childhood home and found her mother murdered and her father in the next room dead from a self-inflicted gun-shot wound to the head. Susan vowed then, and has, since the murder-suicide of her parents, carved out a road making changes in the way the world looks at violence in and outside the home.Her books and strategies are taught world-wide and used by law enforcement, domestic abuse advocates, social workers, attorneys, health care workers, human resource departments and domestic violence agencies. The comprehensive strategies and escape plans utilized by Susan have been successful and tested by time for over 20 years.Susan uses humor, passion, and all her years of experience to motivate her audience to become more effective first responders, advocates and professionals in their work to stop family violence.Susan’s quest for justice was instrumental in the passage of the Illinois Stalking Law and the Lauternberg Act. She has been prominently featured in newspapers, magazines, radio and television including: The Oprah Winfrey Show, Larry King Radio, ABC’S 20/20, Justice Files, E-True Hollywood, CNN, Sunday Today Show Profile, Women’s Day, Family Circle, US News and World Report to name only a few. She has frequently participated in guest media commentary panels on major news programs.

Registration conference check in:

March 17, 2016, Thursday, 5:00 pm – 10:00 pm

March 18, 2016, Friday 7:00 am – 9:00 am

Note: The main hall entrance to the ballroom will remain open (Thursday) all day and evening hours for any participant or sponsor to set up items, informational handouts, missing person information or visuals, table display, banners, etc. When checking into the conference please request the person in charge for this area to help you in whatever you may need to assist you for a smooth process. You can also ship your items to the CUE Center, please be advised that the hotel will not handle items delivered to the hotel.

THE CONFERENCE CONCLUDES ON SUNDAY, MARCH 20th at 1:00 pm, Sunday you will join CUE Founder, Monica Caison in training, discussion, presentation of your conference plaque and a lunch.

SORC Meeting – Thursday, March 17, 2016

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State Outreach Coordinators Meeting: Closed to the public, this meeting is for directors 9:00 am 5:00 pm (Lunch will be served during meeting)

To learn more about the program and get involved please contact CUE Center anytime at or call 910-232-1687.

This meeting for is for the annual gathering and training for State Outreach Coordinators.



Thursday, March 17, 2016   (6:30 pm – 10:30 pm)

ASHI CPR PRO –  ASHI First Aid is a 4 hour class designed to help participants recognize medical emergencies and make appropriate decisions for first aid care.  Teaches skills participants need to know in order to provide immediate care for a suddenly ill or injured person.  This class involves lecture as well as hands-on skills.  A certificate of completion will be issued to participants that attend, complete all required hands-on skills and complete the end of course written exam.  This class counts toward training hours for those who are NASAR SAR Tech II certified.
Classes will run Thursday evening and also Saturday and Sunday mornings, agendas will provided upon checking in at registration.


Instructor: Karin Bergholm

Karin Bergholm is a retired, Florida Law Enforcement officer, after proudly serving for 27.5 years. After retirement in 2012, she became a member of CUE and First Response Search Team, in Tallahassee.

Karin is a certified, adjunct instructor of CPR and First Responder for police recruits at The Florida Public Safety Institute, located near Tallahassee, Fl.

Karin is also in the process of training K-9 Trooper (a rescue dog) in the discipline of Human Remains Detection.


kellyInstructor: Kelly Walker

Kelly is a retired sergeant with the Leon County Sheriff’s Office in Tallahassee, Fl. with 32 years of Law Enforcement experience and 8 years of Law Enforcement K-9 experience.

Kelly has been involved with Search and Rescue since 2004 and has certified canines in Human Remains Detection and Trailing. Her Certifications have been with North American Police Work Dog Association (NAPWDA) and through National Association of Search and Rescue (NASAR) as well as Network of Canine Detector Services (NOCDS). Kelly has attended numerous seminars and classes, ranging from search and rescue techniques, crime scene preservation, NIMS, HAZMAT training, Blood borne Pathogens education, and is a CPR Instructor through the American Health and Safety Institute (ASHI). Kelly is a Florida State Outreach Coordinator for CUE Center for Missing Persons.

Certifications: Trailing (NAPWDA, NOCDS, NASAR), HRD NAPWDA, NASAR, NASAR SARTECH II, Florida State K9 Instructor Criminal Justice and Training Commission (CJSTC), First Aid Instructor (CJSTC), CPR Instructor (AMA), Trailing Instructor for NOCDS

Memberships and Affiliations: First Response Search Team (Team President), CUE Center for Missing Persons, Child Abduction Response Team, Florida Department of Law Enforcement, NASAR, NOCDS


stephanieLead Instructor – Stephanie White

In 1987 I began my career with the Leon County Sheriff’s Office and started teaching part time at the law enforcement academy in 1994. My real passion was teaching and in 1999 I left LCSO and became a full time instructor at the law enforcement academy. In 2002 I became the Medical First Responder Program Coordinator at the Florida Public Safety Institute/Pat Thomas Law Enforcement Academy.

I’m a CPR and First Aid Instructor/Instructor Trainer and a Training Center Director for the American Safety and Health Institute. I have trained thousands of law enforcement, corrections and probation officers over the years in CPR and First Aid. I am a member of the First Response K-9 Search Team in Tallahassee, Florida and a State Outreach Coordinator.

We welcome this years videographer: Bryan Queen


Friday Night Conference Entertainment


Proclamation & Letters (2016)

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Topic: L.I.E.S. “When You Want to Know the Truth”

Believing people is the best way to know if they are lying

Instructor: Mr. WesleyClarkphotoWesley Clark is a veteran of the Connecticut State Police Department with over 22 years of law enforcement experience, retiring in 2009 with the rank of Sergeant. Mr. Clark served fourteen years within the Connecticut State Police Major Crime Squad as both a Detective and Supervisor investigating homicides, capital felony cases, robberies, kidnappings, organized crime, crimes against children, sexual assaults, police shootings and politically sensitive investigations. Much of this included the interviewing of witnesses, victims and suspects in such cases as well as supervising the interview process and training and coaching investigators regarding interview and interrogation and statement analysis.

Mr. Clark also served two years as an Investigative Sergeant within the Connecticut State Police Internal Affairs Division and conducted investigations into police misconduct ranging from improper demeanor and complaints about motor vehicle stops to issues surrounding hostile work environments, civil rights violations, allegations of criminal activity, as well as administrative investigations of police involved shootings. During this time Mr. Clark was responsible for interviewing victims, witnesses and complainants along with interviewing and interrogating state and local police officers, and working with contractual and labor union issues.

Mr. Clark is a certified police instructor within the field of interview and interrogation through the Connecticut Police Officers Standards Training Council and has trained law enforcement officers on the local, state and federal level throughout the United States. He has also presented trainings and seminars on interviewing strategies locally and internationally for various organizations and at conferences, including the New England State Police Administrators Conference, the International Association of Forensic Linguistics, the American College of Forensic Examiners, Association of Threat Assessment Professionals, International Congress on Law and Mental Health in Italy and the International Conference on Investigative Interviewing in Canada and in England.

Throughout his career Mr. Clark has had advanced training in relevant areas including Interview and Interrogation Techniques, Advanced Interview and Interrogation, Analytic Interviewing, Cognitive Interviewing, Forensic Interviewing of Children, Interview and Interrogation for White Collar Crimes, Interview and Interrogation for Narcotics Investigations, International Conference on Investigative Interviewing, Statement Analysis, Scientific Content Analysis, Advanced Scientific Content Analysis, Eyewitness Evidence Training, Advanced Investigators School, Hostage Negotiation and Forensic Linguistics for Law Enforcement through the FBI Behavioral Science Unit.

Mr. Clark is actively engaged in academic research relating to improving interviewing techniques, cognitive interviewing and detecting deception during interviews. Mr. Clark is the President of LIES Linguistic Interrogation Expert Services which specializes in training, consultation and research within the field of investigative interviewing, criminal interrogation, investigative statement analysis, detecting deception, credibility assessment and related areas. When you need to know the TRUTH, your training should be from LIES”

Topic: “Using Forensic Science and Biometrics to help the missing and the most vulnerable”

aca_lee_palmbach_00Instructor: In 2004, Timothy Palmbach joined the faculty of the University of New Haven as an Associate Professor and Chair of the Forensic Science Department. He has been associated with the faculty of that University since 1984 and is Executive Director of the Henry C. Lee Institute of Forensic Science. In his role with the Lee Institute he has provided capacity building and training to law enforcement personnel throughout the world.

Prior to his tenure at University of New Haven, Timothy Palmbach was a Major in the Connecticut State Police where he was the Commanding Officer/Director for the Division of Scientific Services, Department of Public Safety. He had general jurisdiction over the affairs of Division of Scientific Services, including the Forensic Science Laboratory, Controlled Substance & Toxicology Laboratory and the Computer Crime & Electronic Evidence Unit. During his 22 years as a sworn member of the Connecticut State Police he was a Detective and then Sergeant with the Major Crime Squad, and assignments included investigative and crime scene responsibilities for homicides and other felony cases.

Since 2013 Professor Palmbach has been engaged with the implementation of advanced forensic investigative methods in the war against trafficking in persons (TIP) and related issues such as counter terrorism. He worked in conjunction with non-governmental organizations and government officials to actually employ the collection of DNA based evidence during active, undercover investigations involving cases of human trafficking in the countries of Nepal and Costa Rica. His international work in this area includes the countries of Nepal, Costa Rica, Poland, Italy, Croatia, Bosnia, and Djibouti. In addition, he worked with officials from Croatia in post war efforts, primarily focused on the identification of victim’s recovered from mass graves. In 2015, several US based law enforcement agencies were provided with training and assistance with the implementation of specialized forensic analytic programs designed to help identify human trafficking victims and pimps based on their online activities.

He received his Juris Doctor in 1998 from the University of Connecticut School of Law. His Masters Degree is in Forensic Science with a Criminalistics concentration from the University of New Haven. He received his undergraduate BS degree in Forensic Science and Chemistry also from the University of New Haven in 1982.

Topic: “Foundations of Forensic Facial Imaging” 

When and How to Put a Face on Your Case

Michael_001Instructor: Sergeant (Ret.) Michael W. Streed is an internationally-recognized forensic facial imaging expert based in Southern California.  For 35 years he has blended his rich law enforcement experience and artistic skills to provide forensic facial imaging services to some of the largest, most diverse, police agencies in the United States, including the Los Angeles and Baltimore City Police Departments, helping them solve some of their most difficult cases. 

Logo_002Michael is also the owner of SketchCop Solutions, LLC – Law Enforcement’s Source for Facial Imaging and Biometric Identification, where he consults with law enforcement, private entities and the media.  For more information and an extended bio, please visit:

Topic: Using cell phone data analysis to find missing persons

ScreenShot2016-02-22at9.25.33AMMike Melson is Founder and President of Hawk Analytics–a company that develops applications that extract rapid answers and compelling visual evidence from location-based data. Mike holds both an undergrad and advanced degree in software architecture, both from the University of Southern California. He is a cell phone industry veteran with over a decade of experience analyzing cell phone records for law enforcement and has worked in the software industry for over 25 years.

As a passion, Mike began working with law enforcement as a pilot and search volunteer for missing persons. Having worked in the cell phone industry as an engineer, Mike was soon analyzing cell phone records in some of the missing person cases. During that time, Mike began developing software tools to better visualize the records. 2011 marked the first time Mike was directly involved in solving a missing person cold case entirely through phone records.

After helping Law Enforcement solve a few more missing persons cases based on phone records, Mike realized that those visualization & analysis tools he’d been working on could make an incredible difference in more cases if it were made available to a wider audience. In 2013, the first commercially available version of those software tools was launched as CellHawk.

Since that time, CellHawk has been adopted by over 100 Law Enforcement Agencies around the country, including some of the largest cities in the country. CellHawk has been used to help Law Enforcement solve numerous cases utilizing phone records. Last year, CellHawk was listed as one of the best new technologies in Law Officer Magazine’s Hot Product List.

Mike currently lives in Southern California with his wife, Bridget and three children, Lucas, Landon and Allie. First and foremost, his passion and focus in life is to lead with honesty and integrity in all that he does.


Topic Guest Speakers 2016

Topic: “Media for the missing, help or harm?”

stepwattsSteph Watts specializes in creating unique and compelling crime and justice television with an emphasis on missing persons cases, unsolved murders, cold cases and breaking crime news.

During his career he has covered high profile stories such as OJ Simpson, Natalee Holloway’s disappearance, Scott Peterson’s trial, Anna Nicole Smith investigation, Drew Peterson and Casey Anthony trials, Virginia Tech shootings, Matthew Shepard’s murder and cult leader Warren Jeffs trial for the major news networks, just to name a few. Steph’s work as an investigative journalist was instrumental in uncovering documents that triggered the re-classification of Bolingbrook Il. police officer Drew Peterson’s 3rd wife, Kathleen Savio’s death, from an accident to a homicide. Her body was exhumed, re-examined and Peterson was eventually tried and convicted for her murder.

Steph’s investigative work on the Stacey Peterson disappearance is also profiled in the book “The Murder Business” by Mark Fuhrman. Another book “Portrait Of a Monster” details Steph’s journey through Thailand, tracking down and interviewing Joran Van Der Sloot in regards to the disappearance and murder of Natalee Holloway.

Steph was featured as a crime reporter in a true-crime series “Bloodwork” on A&E; and appears in a recent special on CNN called “Buried Secrets”. CNN profiled Steph’s investigative work on the disappearance and unsolved murder of the McStay family in southern California. Steph has also appeared on HLN, Fox News, CBS, and Investigation Discovery and has written for Village Voice, Brill’s Content,, Court TV, Fox, and ABC Steph’s blog #Justice features unique and breaking crime reports, live trial coverage, and full-length feature stories.

Steph’s compassion and innate ability to connect with the people is at the heart of his unmatched skill in creating compelling story lines that captivate viewing audiences. With a firm understanding of the law and the justice system, Steph is the go-to-guy for crime and justice and a known voice for the missing, murdered and misunderstood.

Topic: Keeping the Faith (in the media) Getting and keeping your case in the public eye!

jonJon Leiberman is an Emmy award-winning investigative correspondent, host, producer, author and victim advocate. He has also created and executive produced original video series for the web in addition to consulting major corporations and media entities on content development and execution.

Jon has filed hundreds of reports on fugitives across the country and abroad for the FOX TV show “America’s Most Wanted.” An expert in all things crime, he has appeared on national shows including “TODAY”, “Shepard Smith’s Fox Report”, “Nancy Grace,” and “The Maury Povich Show,” and is quoted extensively on crime stories in newspapers throughout the country.

He sits on the board of PAVE and the national domestic violence registry. Jon is President of CommandCommunications – a full service communications firm.

Topic: Gangs 101 and Warning Signs of Gang Involvement

Presented by Detective Sergeant Jeff Rohena, Detective Kate McHugh, and Ms. Kristy Williams

user750-1257356484-new_hanover_nc_sheriffGangs 101 training includes education on signs, symbols, colors, dress, and language of gang sets.  This presentation will inform the audience of current local trends, gang activity happening in our community, and the gang member validation process.  The audience will be educated on identifying warning signs of gang involvement and why youth are drawn toward gang activity.  Included in this presentation will be an overview of the New Hanover County Gang Task Force, as well as, the ELEMENTS- Youth Violence Intervention Program and the vital role they play in our community and in the schools.


Victims Hours Presentations

Families of the cases featured will share their story about their loved one and the struggles in an unforgiven journey

* Greacthen Ring – Mother of Heidi Ring (unsolved homicide)
* Hariett Rivers – Mother of Ebonee Spears (missing)


National Candle Light Service

Candle_flame_(1)The annual service is hosted by the CUE Center for Missing Persons in honor of those once missing, now recovered. Families from across the country attend the water front ceremony seeking comfort, supporting the thousands who remain missing in “the unveiling of the wall”. Come and join those left behind for a beautiful tribute along Wilmington’s Cape Fear River front victim testimonies, musical dedication and so much more. Candles will be provided. The service is a part of the weekend long national conference 2016.


Saturday March 19, 2016 Time: 7:30 pm (Open to the public and candles will be provided)


Mistress of Ceremony – Sandra McClammy “The Midday Miss on Coast97.3”

smSandra McClammy aka “Sandra, The Midday Miss” was born and raised in Wilmington, NC. A graduate of the city’s inner city high school, New Hanover High, and the city’s college, UNCW has afforded her an excellent balance. As a teen growing up in the “hood” she vowed to never forget her roots and to grow socially in a manner by which she could have a conversation with anyone. As she grew into an adult, she learned how it is essential to recognize and embrace the desperate educational, social and economic conditions that affect young people. Today she has placed herself in the educational arena and entertainment world and thus educates youth via “edutainment”.

As a dancer and radio personality, Sandra understands how movement and music can provide solstice to the soul. With this Sandra also believes that as an educator it is critical to study and understand how we as adults can continue to help youth succeed despite the overwhelming odds against them. They must believe that they have a significant role in our society. Sandra is a UNCW graduate with a bachelor’s degree in English Literature & Language and a Master’s Degree in Liberal Arts. Among the many boards and committees she serves on from the UNCW Alumni Board of Directors as Vice- Chair, to the Black Arts Alliance of Wilmington, she is also a proud member of the Wilmington Alumnae Chapter of Delta Sigma Theta Sorority, Inc. As a member of worldwide DJ coalition, Core DJs, she is the host and the producer of the syndicated CORE DJ Radio Show. For Cumulus Broadcasting she is the music director and midday host on COAST 97.3. Sandra has been in radio for 17 years.

Guest Speaker – “I’m Holding On” – Dawn Drexel

New YorkDawn Drexel

Dawn Drexel is the mother of missing Brittanee Drexel. She is from Rochester, NY and lived for a time in Myrtle Beach, SC to be active in searches and activities surrounding her case . Dawn has campaigned nationally to bring attention to, not only her daughter’s case, but other missing persons across the country. She participated as a Board Member for CUE Center for Missing Persons for several years and has advocated and supported other families with missing loved ones for the last 7 years. She currently lives in Rochester near her family and two other children.

Reading of the Poem Dedication – Sheree Justus
FB_IMG_1456752898193-1Sheree has been a CUE volunteer since the late 90’s and is dedicated to the cause and the families that suffer a missing loved one. Her search for the right words to address those in need of hope each year are of a great need and one she does with honor.




Vocal Tribute  – Charles Deans (I sure miss you)

isingingmage1Charles Deans born in Wilson county, NC, and resides in Brunswick county, NC with his wife and 3 children. He is works in construction renovation. Charles started singing at 16, and  still enjoys playing the guitar and singing for fun.

Last year his baby sister Alicia Deans became missing on April of 2015; the CUE center was a tremendous help to our family during this horrible time. We are all truly thankful for such a great organization affording us a resolution!





National Prayer – Pastor Angie Davis

1383666_719930624686947_377433594_nReverend Angie Davis is fully ordained as a minister of the gospel. She has been in many positions of leadership in and outside of the church. Her present position is as an ordained Elder at Inspirational House of Praise in Leland, NC, where she is also the Praise and Worship leader. She is passionate in her endeavor of preaching and teaching the gospel as well as being a spiritual counselor to those in need.

She is also employed with local Ophthalmologist, Dr. Laura Harris, where she is the Surgical Coordinator. At present, she has been committed to officiating the National Candlelight Vigil Prayer for CUE for many years. It is her prayer that God will give the families comfort and courage as well as Hope through the Word of God and the knowledge that He is always there to lift them up. She is the mother of two children, Matt and Hannah. The grandmother of three, Caleb, Kameron and Savannah. She resides in in Winnabow, NC.

Vocal Tribute – Charles Deans

Candle Light Service Honorees

Edward Lewis     Alicia Deans   

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Alquon Flowers  Robert Weaver

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2016 National Conference Registration

January 22, 2015 by  
Filed under National Conference

If you are local and do not need lodging the cost for conference registration is $50.00 per person, includes all of your training materials and meals.

Location: Holiday Inn Conference Center 5032 Market Street Wilmington, NC 28405

Submit Registration: Mailing Address (CUE) PO Box 12714 Wilmington, NC 28405
Ph: (910) 343-1131 or (910) 232-1687 Fax: (910) 399-6137

NOTICE: (This conference is a pre – registration conference ONLY) please contact our center for details, thank you.
Download & print registration application here if you prefer to mail in registration & payment

March 17
March 18
March 19
March 20


King Bed
Two Queen Bed
Non Smoking

Square Trade
Personal Check
Money Order
Visual Verification Image

* Required


$350.00 (this covers one hotel room, all meals and conference materials – handouts)*Shuttle – service will be provided from the airport to hotel for all arrivals and departures (Wilmington International Airport) only.* You can arrive anytime after 3:00 pm on Thursday 3/17/2016 and the conference will end at 1:00 pm on 3/20/2016. The hotel ballroom and other areas are available for your comfort if you have a late departing fight on Sunday.*Please advise us of any special needs or diet request, i.e vegetarian, vegan, other; if you are traveling with a K9 please notify the hotel directly for approval.

You can call CUE to pay by phone with a credit card

Note: Do not contact the hotel to register, the CUE Center for Missing Persons is responsible for submission of the rooming list and providing airport travel arrangements of all conference attendees.

2013 Passage Award Winner

April 23, 2013 by  
Filed under National Conference

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Gail Soles, mother of missing Crystal Soles has been given in 2013 the Passage Award.

“The Passage Award”

Susan Murphy Milano
This award is given to an individual, who has suffered the loss of a loved by being a missing person, victim of homicide or one that has survived the cruelties from intimate partner violence. This award recognizes the survivor that has healed and who has risen above to contribute ones self to those who remain in need of guidance, empowerment, support and who continually holds a devotion to the cause.

Laptop Winner

April 23, 2013 by  
Filed under National Conference

Kim Nelsen

Thank you so much for the wonderful gift of this laptop. It was a very unexpected surprise. I really appreciate all the work Monica and CUE volunteers do for those missing like my daughter Bethany Decker and their families. Blessings to all of you who work tirelessly to find answers for those of us waiting.

Kim Nelson